Chess Coach Kingdom
Support
Answers to the questions we hear most. Still stuck? Write to us.
Email: support@chesscoachkingdom.comFrequently asked questions
How do I restore purchases?
Open Settings → Plus → Restore. Make sure you are signed in with the Apple Account used for the original purchase.
How do I cancel my subscription?
Subscriptions are managed by Apple. Open the Settings app → your name → Subscriptions → Chess Coach Kingdom → Cancel.
Does Family Sharing work?
Family Sharing availability follows your subscription settings in the App Store. Contact us if something looks wrong.
What is the difference between kids mode and adult mode?
Kids mode is warm and playful: Firefly cheers your moves and pieces react subtly on the board. Adult mode is calmer and puts your stats first. The coach and lessons are the same in both.
Does it work offline?
Yes. The engine, the coach, your games and your stats all run on your device, so you can play and learn without a connection.
How do I turn the voice on or off?
The voice commentator is optional. Open Settings in the app to switch it on or off, and use your device volume or silent switch as usual.
How do profiles and the parental gate work?
Each player can have a separate profile. Grown-up areas such as purchases are protected by a parental gate.
Where is my data stored?
On your device only. There are no accounts, and we do not collect personal data.
How do I report a bug?
Email us with a description of what happened, your device model (for example iPhone 15), and your iOS version (Settings → General → About).